security and policies
Privacy PolicyThis policy describes how we collect, use, disclose, and protect the personal information of our customers and website users.
Terms of UseThe Terms and Conditions set out the rights and obligations and govern the use of the Services.
Testing Strategypivot Test Strategy includes all the types of Testing pivot team and clients execute.
Data Governancepivot data governance policy and lifecycle of of data collected, managed, and archived.
Incident Response PlanA plan for reporting and dealing with security incidents
Scrum Development CycleThe Policy contains the Scrum roles, events, artifacts, and best practices.
features and guides
ServiceNow Integration - Asset MappingAsset Mapping between pivot and ServiceNow
O365 IntegrationGuide to connect your room schedules to pivot
Signal API Guide (Crestron)A guide outlining all expected signals from each device type
MS Teams IntegrationA walkthrough of setting up your MS Teams Room Devices to start reporting into pivot
Zoom IntegrationA guide to connect your Zoom Rooms to pivot
Role Based Access Control - User PermissionsChart to outline all permissions per role
ServiceNow Integration - Ticket MappingTicket mapping between pivot and ServiceNow
pivot Runner IntegrationWalkthrough on how to download and install the pivot Runner
Webex Control Hub IntegrationA walkthrough of setting up your Webex Cisco RoomOS Devices to start reporting into pivot
Complete Signal GuideA complete list of all expected signals based off of the integration
Neat IntegrationHow to setup and configure your Neat Plus or Pro Integration with pivot
implementation and deployment
Service Providers: Best Practices - ServiceA guide to help integrators adjust existing workflows to maximize pivot for their service teams
Service Providers: Best Practices - ProjectsA guide to help integrators adjust existing workflows to maximize pivot for project work and integrations
IT Deployment GuideSummary of how IT works and what we need a client to setup.
Service Provider: Best Practices - On-site TechnicianA guide to help integrators adjust existing workflows to maximize pivot for on-site technicians
pivot Supportpivot support details